FIVE NEW TECHNOLOGY HAS BEEN USED IN HOTEL
If you think you are a tech savvy hotel operators, now there are 5 kinds of new products are the large chain hotel, independent hotel operators can also be obtained by these 5 kinds of technology products.
1. smart TV
You may know that use smart TV Internet access is the mainstream hotel chain, and with the Samsung brand to reduce the display intelligence price, this technology will become more and more easy to get.
Smart TV does not meet the guest expectations, opens up a new world, and its attraction is combined with other small accessories. From the mobile phone and notebook computer to the console and other equipment, modern television can improve any tourists travel experience.
2. virtual reality
Thanks to its offer not too expensive headsets and attractive interactive experience, virtual reality (VR) is very attractive, so VR is a very effective marketing tool for hotel and tourism destination.
You can let the guest in the room before you can get the 3D preview, or by VR outstanding local tourism attraction. VR is a can make the hotel more creative and expand the best ideas of guest room sale.
3. wireless charging
In the intelligent mobile phone era, to provide residents a place to charge is standard practice. But due to the emergence of wireless charging technology, modern equipment will not need charging line.
Apple recently launched a iPhone wireless charging function, but also interesting is that the mobile phone is not the earliest application of technology. Apple many competitors have applied this technology.
The increase in the hotel rooms in the wireless charging pile will be guest who will be very convenient, and can be a help to room sales, and wireless charging piles are relatively affordable, which is also a characteristic.
4. artificial intelligence (AI) customer service ability
Although the true artificial intelligence has not yet become a reality, but the hotel is in the form of chat robot by using this technique, the robot can chat in a short period of time to solve the problem of the guest.
Increase the chat robot can make the hotel service from the beginning it is easier to attract potential customers in the hotel website. If your customer service with limited resources, it may be a good way to avoid missing. So this technique is not only suitable for large chain hotel.
5. personalized
The guest in the hotel when the love personalized access experience, and a variety of techniques can be combined together to ensure that every guest visit are as unique as possible.
Analysis of the data is the key to realize personalized thoroughly. In the realization of personalized, mobile phone application is very important, because they can provide customers with location-based services, it is very important to the hotel operator.
Personalized experience can manage your relationship with the guests from the first contact to the subsequent marketing success, reduce unnecessary trouble.
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